Dental Administrator (Dental Office Administrator / Receptionist)

Position Overview
The Dental Administrator is the first point of contact for patients and plays a key role in ensuring the smooth and efficient operation of the dental office. This position combines exceptional customer service with strong organizational and administrative skills to support both patients and the clinical team.

Key Responsibilities

Greet and check in patients in a warm, professional manner
Manage appointment scheduling, confirmations, and recalls
Handle incoming calls, emails, and patient inquiries promptly
Maintain accurate and up-to-date patient records
Process insurance claims, pre-authorizations, and billing
Collect and record payments, and manage accounts receivable
Coordinate treatment plans and communicate financial options to patients
Ensure daily schedule flow is optimized and running efficiently
Liaise with dental team members to support clinical operations
Maintain office cleanliness and organization at the front desk
Follow office policies, privacy regulations, and infection control protocols

Qualifications & Skills

Previous experience in a dental or medical office preferred
Strong understanding of dental insurance and billing processes
Excellent communication and interpersonal skills
Highly organized with strong attention to detail
Ability to multitask and work in a fast-paced environment
Professional, reliable, and patient-focused attitude

Working Conditions

Positive dental office environment
Frequent interaction with patients and team members
Requires sitting, standing, and computer use throughout the day

What We Offer

Competitive compensation
Supportive team environment
Opportunities for growth and development
Health benefits

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 37 per week

Benefits:

Dental care
Extended health care
On-site parking
Vision care

Work Location: In person

Lacewood Square Dentistry

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Dental Administrator