Job Overview
We are seeking a professional and organized Dental treatment coordinator to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills, attention to detail, and familiarity with dental office operations to ensure a smooth patient experience. Prior experience with Dentrix and knowledge of dental terminology are highly valued. The Dental Receptionist will contribute to maintaining a welcoming environment while supporting the clinical team in daily operations.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures
Schedule, confirm, and reschedule patient appointments using Dentrix
Manage patient records accurately within electronic medical records systems
Verify insurance information and process billing and payments
Answer phone calls, respond to patient inquiries, and provide exceptional customer service
Collaborate with clinical staff to ensure efficient workflow and patient satisfaction
Assist with billing and financial transactions
Perform other administrative tasks as assigned

Requirements

Proven experience in a dental office setting; experience with Dentrix is preferred
Familiarity with dental procedures
Knowledge of medical terminology and electronic medical records systems
Strong organizational skills with attention to detail
Excellent communication skills both verbally and in writing
Ability to handle multiple tasks efficiently in a fast-paced environment
Supervising or leadership experience is a plus but not required

Job Types: Full-time, Permanent

Pay: $25.00-$31.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Dental care
On-site parking
Paid time off

Experience:

Dental/Medical office: 1 year (required)

Work Location: In person

Markham South Dental

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Dental Treatment Coordinator