Job Overview:

We are seeking a detail-oriented Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth operation of the front office.

Preferred: Dental Clinic experience (1+ yr), Dentrix of ClearDent / Intiveo / RecallMax knowledge

Requirements:

Previous experience in a dental office or similar setting is preferred
Knowledge of front desk procedures and customer service principles
Excellent communication skills, both verbal and written
Demonstrated ability to communicate effectively with patients and families
Answer and manage phone calls
Schedule appointments and manage the appointment calendar
Verify patient insurance information, collect payments and handle insurance claims
Maintain patient records and update electronic medical records system
Assist with administrative tasks such as filing documents
Handle patient inquiries, provide information and address concerns
Coordinate with other healthcare providers to ensure smooth patient flow
Proficiency in using phone systems and handling multiple phone lines
Strong organizational skills with the ability to prioritize tasks effectively
Familiarity with electronic medical records systems such as Dentrix & patient communication software such as RecallMax / Intiveo
Ability to maintain confidentiality of patient information
Perform general administrative tasks as required

Benefits:

Competitive salary
Dental care
Opportunities for professional development and growth
A supportive and collaborative work environment
On-site parking

Office Hours:

Mon to Thu - 8 hrs/day
Fri - 6 hrs
Sat - 6 hrs

This is an excellent opportunity for someone with dental office experience to join our team. If you are a dedicated and compassionate individual looking to join a dynamic team, we would love to hear from you.

Job Type: Full-time

Pay: $19.00-$28.00 per hour

Expected hours: 30 per week

Benefits:

Dental care
On-site parking

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

Mila Dental

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