Job Title: Dental Office Manager

Location: Mississauga, Ontario

Job Type: Full-Time (35 – 40 hours weekly)

Compensation: $35.00 - $45.00

Reports To: Lead Dentist / Practice Owner

About Us:

Our newly operated practice is seeking an experienced and enthusiastic Dental Office Manager to lead our front-office operations and ensure the smooth and efficient running of our practice.

Job Summary:

The Dental Office Manager is responsible for overseeing the daily administrative operations of the dental office. This includes managing front desk staff, coordinating patient schedules, handling billing and insurance processes, ensuring compliance with health and safety regulations and hitting monthly production targets. The ideal candidate is organized, proactive, and thrives in a fast-paced healthcare setting.

Responsibilities:

 Oversee day-to-day administrative functions of the dental office

 Supervise and support front desk/reception and administrative staff

 Schedule patient appointments and manage provider calendars

 Handle patient inquiries, billing issues, and service concerns professionally

 Verify insurance eligibility and submit/pre-authorize claims

 Monitor office budgets, payroll, and supplies inventory

 Implement office policies, procedures, and ensure compliance with OSHA, HIPAA,

and state dental board regulations

 Assist with hiring, onboarding, and training staff

 Generate reports related to practice performance, production, and collections

 Foster a positive, team-oriented workplace culture

Qualifications:

 Minimum 4-5 years of experience in a dental office manager role

 Prior experience in management or supervisory role preferred

 Proficiency in dental practice management software (Abeldent preferred)

 Strong knowledge of dental insurance, billing, and coding

 Excellent communication, problem-solving, and organizational skills

 High level of professionalism, discretion, and integrity

 CPR certification and knowledge of HIPAA/OSHA standards

What We Offer:

 Competitive salary and performance-based incentives

 Health benefits

 Supportive team environment

 Continuing education and training support

Job Type: Full-time

Pay: $35.00-$45.00 per hour

Expected hours: 35 – 40 per week

Benefits:

Dental care
Extended health care
On-site parking

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

Octagon Dentistry

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Dental Office Manager