Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with professionalism and efficiency. This role requires strong administrative skills, familiarity with dental software (ideally Maxident) and the ability to provide excellent customer service in a fast-paced environment. We are seeking someone with a dental assisting background that is able to step in to assist dentists when current assistants are absent. The Dental Receptionist will play a vital role in ensuring smooth daily operations and a positive patient experience.

Responsibilities

Greet patients warmly and manage patient check-in and check-out processes
Schedule, confirm, and reschedule appointments using Maxident or similar dental practice management software
Handle multi-line phone systems to answer inquiries, direct calls, and take messages
Verify patient insurance information and process billing using Maxident or other electronic dental records systems
Maintain accurate patient records, update personal information, and ensure confidentiality
Collect payments, co-pays, and outstanding balances at the time of service
Assist with administrative tasks such as faxing, and correspondence
Ensure the reception area remains clean, organized, and welcoming
Collaborate with dental staff to facilitate smooth office operations
Assist dentists when their current assistant is away due to sickness or holidays

Requirements

Previous experience as a dental receptionist or in a medical office setting is required
Dental assistant background preferred
Proficiency with Maxident or similar electronic medical records systems
Strong knowledge of medical terminology relevant to dental care
Excellent communication skills with the ability to handle multi-line phone systems professionally
Office experience demonstrating organizational skills and attention to detail
Familiarity with front desk operations in a healthcare environment
Ability to work efficiently in a fast-paced setting while maintaining a friendly demeanor
Knowledge of insurance verification processes and billing procedures is a plus
Dental Assisting diploma or equivalent required

Job Types: Full-time, Permanent

Pay: From $28.00 per hour

Expected hours: 38 per week

Benefits:

Dental care
On-site parking
Paid time off

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

Dental assisting: 1 year (required)

Work Location: In person

RED RIVER DENTAL

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