River Glen Dental is an intimate, family general dental office in Oakville. We are seeking a permanent, full-time

Dental Receptionist/Treatment Coordinator

About Us

We are a single practitioner office with 2 Receptionist/Treatment Coordinator(seeking 1 replacement), 1 dental assistant and 1 hygienist (2 on Wed & Sat). We are an established practice with loyal and long-standing patients and can provide the candidate with a relaxed and enjoyable environment, excellent communication and camaraderie, honest and ethical dentistry and we believe in building healthy, balanced, long-term relationships with our team and patients.

What We Are Looking For:

The team member we are looking for will essentially be the dentist's right-hand person and co-pilot for our office. They should possess the following attributes/skills to be effective with the following responsibilities:

Attributes:

excellent customer service (friendly), communication skills (proficient in English)
leadership skills, confident, self-motivated, initiative, proactive
problem-solver
professional
team player & work independently

Skills:

organized
proficient in dental software & computer skills (Dentrix)(Recall Max)
able to discuss dental treatment/finances with patients
dental knowledge (dental assisting background not required but an asset)

Responsibilities:

greet and welcome patients (including New Patient Experience)
answer and respond to calls/emails (professionally)
schedule and confirm appointments
ensure the schedule is fully booked with limited openings (resourceful, persistent)
review diagnosed treatment with patients and answer questions re: treatment, financial
ensure all patients leave with next appointment booked
discussing predeterminations/estimates, financial arrangements etc.
accounts payable, A/R
payroll
human resources (team training, team schedule etc.)
office supplies (inventory)
housekeeping (some)
perform other duties (ie. sterilization area, hygiene support etc.)(as needed)

Schedule:

M-T (evenings)
W-Th (daytime)
Sat (daytime)(alternating)

Work remotely:

Wage based on experience.

We look forward to meeting interested candidates to join our dynamic and supportive team.

We thank all applicants for their interest however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $30.00-$35.00 per hour

Benefits:

Dental care
On-site parking

Experience:

Dental Administrative: 2 years (required)

Work Location: In person

River Glen Dental

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Dental Receptionist/Treatment Coordinator