Skyline Dental Associates is a high-performing, patient-centered practice seeking an experienced Treatment Coordinator / Senior Front Desk Administrator to join our growing team.

This is a key role within the practice. We are looking for a confident, mature professional who can drive case acceptance, support front desk operations, and elevate the patient experience. This position is ideal for someone who is ready to step into a leadership-level administrative role.

Schedule

Monday to Thursday (full-time hours)
Flexibility may be required based on clinic needs

Why Join Skyline Dental Associates

Established, busy practice with strong patient flow
8 operatories and over 2,000 active patients
Advanced technology including iTero (Lumina incoming)
Comprehensive in-house services: Oral Surgery, TMJ & Sleep, Prosthodontics, Botox
High-performing team with strong systems
Access to Dentalcorp Institute for growth and continuing education
Free parking and competitive compensation package

Key Responsibilities

Treatment Coordination

Present and explain treatment plans clearly and confidently to patients
Drive case acceptance and production growth
Coordinate complex treatment sequencing and scheduling
Manage financial arrangements and patient education

Front Desk Operations

Support daily front desk workflow alongside the administrative team
Manage patient scheduling, confirmations, and recall systems
Ensure smooth communication between clinical and administrative teams
Maintain a high standard of patient experience and professionalism

What We’re Looking For

Minimum 3–5 years of dental administration experience (required)
Proven experience in treatment coordination and case presentation
Strong understanding of insurance, billing, and financial arrangements
Experience with Dentrix (required)
Background as a Dental Assistant (DA) is a strong asset
Excellent communication and interpersonal skills
Confident, organized, and able to thrive in a fast-paced environment
Leadership mindset with accountability and initiative

Compensation & Benefits

Competitive salary based on experience
Comprehensive health and dental benefits
RRSP matching program
Paid time off
Employee Assistance Program (EFAP)
Access to exclusive corporate discounts
Free on-site parking

Important Note

This is not an entry-level role. We are seeking an experienced, high-performing candidate who is ready to contribute immediately and grow within a leading practice.

Please note that this is a new job opening.

Job Types: Full-time, Permanent

Pay: $25.00-$28.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Experience:

Dentrix: 1 year (required)
Dental assisting: 1 year (preferred)
Dental Administration: 3 years (required)

Work Location: In person

Skyline Dental Associates

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