Skyline Dental Associates is a high-performing, patient-centered practice seeking an experienced Treatment Coordinator / Senior Front Desk Administrator to join our growing team.
This is a key role within the practice. We are looking for a confident, mature professional who can drive case acceptance, support front desk operations, and elevate the patient experience. This position is ideal for someone who is ready to step into a leadership-level administrative role.
Schedule
- Monday to Thursday (full-time hours)
- Flexibility may be required based on clinic needs
Why Join Skyline Dental Associates
- Established, busy practice with strong patient flow
- 8 operatories and over 2,000 active patients
- Advanced technology including iTero (Lumina incoming)
- Comprehensive in-house services: Oral Surgery, TMJ & Sleep, Prosthodontics, Botox
- High-performing team with strong systems
- Access to Dentalcorp Institute for growth and continuing education
- Free parking and competitive compensation package
Key Responsibilities
Treatment Coordination
- Present and explain treatment plans clearly and confidently to patients
- Drive case acceptance and production growth
- Coordinate complex treatment sequencing and scheduling
- Manage financial arrangements and patient education
Front Desk Operations
- Support daily front desk workflow alongside the administrative team
- Manage patient scheduling, confirmations, and recall systems
- Ensure smooth communication between clinical and administrative teams
- Maintain a high standard of patient experience and professionalism
What We’re Looking For
- Minimum 3–5 years of dental administration experience (required)
- Proven experience in treatment coordination and case presentation
- Strong understanding of insurance, billing, and financial arrangements
- Experience with Dentrix (required)
- Background as a Dental Assistant (DA) is a strong asset
- Excellent communication and interpersonal skills
- Confident, organized, and able to thrive in a fast-paced environment
- Leadership mindset with accountability and initiative
Compensation & Benefits
- Competitive salary based on experience
- Comprehensive health and dental benefits
- RRSP matching program
- Paid time off
- Employee Assistance Program (EFAP)
- Access to exclusive corporate discounts
- Free on-site parking
Important Note
This is not an entry-level role. We are seeking an experienced, high-performing candidate who is ready to contribute immediately and grow within a leading practice.
Please note that this is a new job opening.
Job Types: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Experience:
- Dentrix: 1 year (required)
- Dental assisting: 1 year (preferred)
- Dental Administration: 3 years (required)
Work Location: In person
