About Us

At Stewart Baybayan Family Dentistry, we pride ourselves on providing high-quality, compassionate dental care in a welcoming and professional environment. We are seeking a dedicated Dental Office Manager / Receptionist to join our team full-time. This dual role is ideal for someone who thrives in a leadership position while also enjoying hands-on patient interaction at the front desk.

Key Responsibilities

Office Management Duties:

Oversee the patient schedule and treatment coordination to ensure efficiency and continuity of care
Manage daily operations of the dental office and maintain smooth workflow
Provide leadership and support for dental assistants, hygienists, and reception team
Implement and monitor office protocols, policies, and compliance with dental regulations
Assist with financial reports, budgeting, and office performance tracking
Oversee the day-to-day needs of the office to ensure it runs smoothly and efficiently

Reception / Front Desk Duties:

Greet and welcome patients, creating a positive first impression
Manage phone calls, appointment scheduling, and patient correspondence
Assist with treatment coordination and patient scheduling at the front desk level
Process insurance claims and payments, verify coverage, and follow up on accounts receivable
Maintain patient records and ensure accuracy and confidentiality
Support patients with treatment plan coordination and explain financial arrangements

Qualifications & Skills

Previous experience in a dental office (management or front desk) strongly preferred
Knowledge of dental terminology, insurance billing, and scheduling software (e.g., Dentrix, Tracker, or similar)
Strong organizational and leadership skills with attention to detail
Excellent communication, customer service, and problem-solving abilities
Ability to multitask in a busy environment while maintaining professionalism
Team-oriented mindset with the ability to motivate and support staff

What We Offer

Competitive compensation based on experience
Health and dental benefits package
Supportive and collaborative team environment
Opportunities for continuing education and professional growth
A positive, patient-focused workplace

Job Type: Full-time

Pay: $29.00-$34.00 per hour

Benefits:

Dental care
Extended health care

Work Location: In person

Stewart Baybayan Dentistry

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