About Us
At Stewart Baybayan Family Dentistry, we pride ourselves on providing high-quality, compassionate dental care in a welcoming and professional environment. We are seeking a dedicated Dental Office Manager / Receptionist to join our team full-time. This dual role is ideal for someone who thrives in a leadership position while also enjoying hands-on patient interaction at the front desk.
Key Responsibilities
Office Management Duties:
- Oversee the patient schedule and treatment coordination to ensure efficiency and continuity of care
- Manage daily operations of the dental office and maintain smooth workflow
- Provide leadership and support for dental assistants, hygienists, and reception team
- Implement and monitor office protocols, policies, and compliance with dental regulations
- Assist with financial reports, budgeting, and office performance tracking
- Oversee the day-to-day needs of the office to ensure it runs smoothly and efficiently
Reception / Front Desk Duties:
- Greet and welcome patients, creating a positive first impression
- Manage phone calls, appointment scheduling, and patient correspondence
- Assist with treatment coordination and patient scheduling at the front desk level
- Process insurance claims and payments, verify coverage, and follow up on accounts receivable
- Maintain patient records and ensure accuracy and confidentiality
- Support patients with treatment plan coordination and explain financial arrangements
Qualifications & Skills
- Previous experience in a dental office (management or front desk) strongly preferred
- Knowledge of dental terminology, insurance billing, and scheduling software (e.g., Dentrix, Tracker, or similar)
- Strong organizational and leadership skills with attention to detail
- Excellent communication, customer service, and problem-solving abilities
- Ability to multitask in a busy environment while maintaining professionalism
- Team-oriented mindset with the ability to motivate and support staff
What We Offer
- Competitive compensation based on experience
- Health and dental benefits package
- Supportive and collaborative team environment
- Opportunities for continuing education and professional growth
- A positive, patient-focused workplace
Job Type: Full-time
Pay: $29.00-$34.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
