At TriCity Orthodontics our focus is on the patients and providing the ultimate patient experience. We are looking for a candidate with excellent customer service skills with the ability to maintain a friendly and positive attitude in a fast pasted environment.

Responsibilities:

-Welcome and greet patients
-Schedule/confirm all appointments
-Take and process payments if needed
- Maintain organized filing systems for both physical and electronic documents
- Answer phone calls, take messages, and provide excellent phone etiquette
-Handling sensitive information in a confidential manner

Qualifications:
-Minimum two years experience in a front desk or customer service role
- Proven experience in office administration or related field
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Must be comfortable on the phone
-Excellent phone etiquette and communication skills
-Strong interpersonal skills such as patience, teamwork, dependability, and problem-solving
-Previous Dental experience preferred but not required
-Must have transportation to all three of our locations in Kitchener, Waterloo, and Cambridge, ON

As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office. Your attention to detail, organizational skills, and ability to manage multiple tasks will contribute to the overall efficiency of our team. If you are a motivated individual with a strong background in office administration, we encourage you to apply.

We look forward to hearing from you!

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Schedule:

Monday to Friday

Ability to commute/relocate:

Kitchener, ON N2C 1X3: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work Location: In person

Application deadline: 2024-11-22

TriCity Orthodontics

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Office Administrator