Join the Monarch Dentistry Team in Stoney Creek!
We’re looking for passionate, reliable, and organized Team Members to join our Stoney Creek location. If you're a strong multi-tasker who thrives in a team environment and takes pride in delivering excellent care to patients, we want to hear from you!
What You’ll Do
- Front Desk Duties: Greet patients and team members as the first point of contact.
- Appointment Scheduling: Coordinate patient bookings efficiently, minimizing gaps to optimize our dentists’ time.
- Patient Care: Build strong patient relationships, handle concerns, and resolve escalated issues professionally.
- Office Admin: Handle office supplies, deliveries, petty cash, and general coordination.
- Finance Management: Oversee accounts payable/receivable, dental fee collections, and payment plans.
- Insurance Support: Submit claims, predeterminations, and follow-ups with insurance companies.
Qualifications and Requirements
- Experienced dental office administrator or treatment coordinator.
- Skilled in scheduling and managing appointments efficiently.
- Previous experience in team supervision or managerial roles.
- Knowledgeable in maintaining patient privacy standards.
- Flexible and available to work evenings or weekends.
- Prior dental assisting experience (preferred but not required).
- Highly organized, punctual, and dependable.
- Excellent communication and interpersonal skills.
- Familiar with dental software (e.g., Dentrix is a plus).
What We Offer
- Permanent, stable employment
- Competitive wages
- Opportunity to work at multiple locations
- Supportive and collaborative team environment
- Ongoing training and growth
- Flexible and convenient working schedules
Monarch Dentistry is an equal opportunity employer.
We are proud to support a diverse and inclusive workplace that reflects the communities we serve.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- On-site parking
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental receptionist: 3 years (required)
- Dentrix: 3 years (required)
Work Location: In person
