Dental Receptionist

Helios Orthodontics • Full-time • Vancouver, British Columbia, Canada • C$ 23 - C$ 31 / hour • 2d ago

Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental office, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires a strong understanding of medical terminology and experience with electronic medical records systems, particularly Dentrix and Epic.

Duties

Greet patients warmly as they arrive at the office and ensure a smooth check-in process.
Schedule appointments and manage the dental office calendar effectively.
Handle incoming calls using professional phone systems, addressing patient inquiries and concerns promptly.
Maintain accurate patient records in electronic medical records systems, ensuring all information is up-to-date and compliant with privacy regulations.
Process patient payments and insurance claims, verifying coverage details as needed.
Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Collaborate with dental staff to ensure seamless patient flow and communication within the office.
Educate patients on office policies, procedures, and treatment plans as necessary.

Qualifications

Previous experience as a Dental Receptionist or in a similar front desk role within a medical or dental office is preferred.
Strong understanding of medical terminology related to dental practices.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
Familiarity with standard office equipment and phone systems.
High school diploma or equivalent; additional certification in healthcare administration is a plus.

Join our team and contribute to providing exceptional care to our patients while enjoying a fulfilling career in the dental field!

Job Type: Full-time

Pay: $23.00-$31.00 per hour

Expected hours: 40 per week

Benefits: