Dental Receptionist

Tartan Dental • Full-time • Canada • C$ 20 - C$ 32 / hour • 5d ago

Overview
We are seeking a friendly and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires a blend of administrative skills and dental office experience to ensure smooth patient flow and effective communication within the practice.

Responsibilities

Greet patients warmly and manage check-in and check-out processes.
Schedule appointments and confirm patient visits using Curve Dental and electronic medical records systems.
Handle multi-line phone systems to answer calls, respond to inquiries, and manage patient communications efficiently.
Maintain patient records with accuracy.
Process patient payments and insurance claims, verifying coverage as necessary.
Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Collaborate with dental staff to ensure seamless patient care and address any issues that arise during visits.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
Proficiency in Curve Dental and familiarity with electronic medical records (EMR) systems.
Strong understanding of medical terminology related to dental practices.
Excellent organizational skills with attention to detail in managing patient information.
Ability to handle multi-line phone systems effectively while providing outstanding customer service.
Strong communication skills, both verbal and written, to interact with patients and staff professionally.
Administrative experience with a focus on front desk operations in a healthcare setting is highly desirable. Join our team and contribute to creating a welcoming environment for our patients while ensuring efficient office operations!

Job Types: Full-time, Part-time

Pay: $20.51-$32.44 per hour

Work Location: In person