Job Overview
We are expanding our practice at the Cold Lake Dental Centre and are looking for a Treatment Co-ordinator to join our team. The ideal candidate will be a friendly, organized, and confident individual who is comfortable speaking with patients about dentistry, explaining treatment plans, and supporting our clinical team in a fast-paced environment. This role is central to helping patients understand their dental needs and ensuring they receive timely, professional care.
Duties
- Greet patients and guide them through their treatment journey with warmth and professionalism.
- Review dental treatment plans with patients, ensuring they understand procedures, costs, timelines, and next steps.
- Present financial options clearly and accurately, including insurance estimates and payment arrangements.
- Coordinate appointments efficiently to support both patient flow and provider schedules.
- Communicate with dentists, hygienists, and assistants to ensure smooth daily operations.
- Follow up with patients regarding pending treatment, outstanding questions, and post-appointment care needs.
- Maintain accurate patient records and documentation in our practice management software.
- Support the front desk team with administrative tasks as needed.
Requirements
- Strong communication and interpersonal skills.
- Professional, positive attitude with a patient-focused approach.
- Organized, detail-oriented, and able to multitask effectively.
- Comfortable discussing treatment plans and financial information.
- Diligent and hard working.
Training provided for the right candidate that already has dental office experience.
Job Type: Full-time
Pay: $25.00-$31.00 per hour
Benefits:
Work Location: In person