At Bayside Family Dental, we believe exceptional patient care starts with connection, clarity, and trust. As a Patient Care Coordinator, you will be the vital link between our clinical team and our patients, ensuring every step of their journey feels seamless, supportive, and positive. We offer stability, ongoing training, and a collaborative environment where your experience is respected and your growth is supported.
This is a full-time position with the following schedule:
Monday – Wednesday: 8:00 AM – 5:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 8:00 AM – 2:00 PM
Welcome patients warmly and build trust from their first interaction
Clearly and compassionately explain proposed treatment plans
Provide accurate cost estimates and review insurance coverage and payment options
Coordinate and schedule appointments to ensure timely, efficient care
Act as a liaison between patients and the clinical team for seamless communication
Maintain accurate, organized patient records and treatment plans
Follow up with patients to answer questions and provide ongoing support
Verify insurance, process claims, and stay current on policies and procedures
A caring, empathetic communicator who enjoys helping others
At least 2 years of experience in a dental or healthcare administrative role
Strong knowledge of dental billing, insurance, and scheduling workflows
Highly organized with strong attention to detail
Comfortable working in a fast-paced, patient-focused environment
Professional, discreet, and committed to patient confidentiality
You're more than an administrator — you're a key part of the patient experience. Your guidance helps patients feel informed, confident, and supported during important healthcare decisions. At Bayside Family Dental, this role offers not just a job, but a meaningful career where your skills, compassion, and dedication make a real difference every day.
If you're passionate about patient care and enjoy helping people navigate their healthcare journey, we'd love to hear from you. Apply today and become an essential part of the Bayside Family Dental team.
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We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.
