Dental Receptionist/Treatment Coordinator – Dental Clinic (Full-time)
Location: Goderich, ON (Huron County)
Employment Type: Full-time
Reporting to: Office Manager
Work Location: In person
Wage: $24-$30(based on experience)
About Us
van Beek Family Dentistry is a modern, patient-focused dental clinic serving Goderich and surrounding communities for over 25 years. We are known for gentle, caring, and comfortable dentistry and take pride in delivering high-quality dental care in a supportive, team-oriented environment. We are also proud to be active in our local community and committed to excellence in our patients’ overall experience.
We offer competitive wages, attractive bonuses, ongoing training, and professional development, extended health and dental benefits.
Role & Responsibilities
- Greet patients, answer phone calls, manage reception area, and schedule appointments
- Coordinate check-ins, intake forms, and insurance pre-authorizations
- Handle billing, invoicing, insurance claims, collections, and payments
- Maintain accurate patient records while upholding privacy and confidentiality standards
- Manage day-to-day administrative tasks (filing, correspondence, email)
- Coordinate with dentists, hygienists, and clinical staff to ensure smooth office flow
- Optimize the appointment schedule to ensure efficiency and productivity
- Manage recalls and maintain the patient database (appointments, confirmations, changes, cancellations)
- Prepare and process referral letters and other patient correspondence
- Assist with treatment planning and treatment coordinating
- Provide warm, professional customer service in a busy, fast-paced environment
Qualifications & Skills
Required:
- Previous experience in medical/dental/office administration
- Strong communication skills (verbal and written) with a professional, friendly demeanor
- Excellent organization, attention to detail, and time management skills
- Ability to multitask accurately and handle a high volume of activity
- Proficient with Microsoft Office and comfortable with general office software
- Tech-savvy and able to troubleshoot basic computer/electronic issues
- Team player who can also work independently with sound judgment
Preferred/Assets:
- Previous dental assisting experience
- Knowledge of dental terminology, treatment codes, and procedures
- HARP certified
- Experience with IPAC(Infection Prevention and Control)
- Experience with ClearDent, SafeReferral, Sidexis, and Recall Max/Max Assist
Schedule:
- Full-time hours(32+ hours/week) Monday to Friday shifts between 7:00am and 6:00pm
- Final schedule to be set based on clinic needs
How to Apply
Please email your resume (PDF), cover letter, and references to Amy Samworth at vanbeek.amys@gmail.com.
Application deadline: February 19, 2026
We thank all applicants for their interest; however, only those selected for an interview will be contacted
Job Type: Full-time
Pay: $24.00-$30.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Dental care
- Extended health care
Work Location: In person