Wage: $24+ based on experience
Hours: 4 days per week, varying shifts(based on clinics needs), Monday to Friday, no weekends.
About Us
van Beek Family Dentistry is a modern, patient-focused dental clinic serving Goderich and surrounding communities for over 25 years. We are known for gentle, caring, and comfortable dentistry and take pride in delivering high-quality dental care in a supportive, team-oriented environment. We are also proud to be active in our local community and committed to excellence in our patients’ overall experience.
We offer competitive wages, attractive bonuses, ongoing training, and professional development, extended health and dental benefits.
Role & Responsibilities
- Greet patients, answer phone calls, manage reception area, and schedule appointments
- Coordinate check-ins, intake forms, and insurance pre-authorizations
- Handle billing, invoicing, insurance claims, collections, and payments
- Maintain accurate patient records while upholding privacy and confidentiality standards
- Manage day-to-day administrative tasks (filing, correspondence, email)
- Coordinate with dentists, hygienists, and clinical staff to ensure smooth office flow
- Optimize the appointment schedule to ensure efficiency and productivity
- Manage recalls and maintain the patient database (appointments, confirmations, changes, cancellations)
- Prepare and process referral letters and other patient correspondence
- Assist with treatment planning and treatment coordinating
- Provide warm, professional customer service in a busy, fast-paced environment Clinical Floater Duties:
- Assist with operatory setup and turnover
- Sterilization and infection prevention & control (IPAC) procedures
- Provide chairside support when required
- Ensure smooth patient flow between front desk and clinical team
Treatment Coordination Duties:
- Present and explain treatment plans clearly to patients
- Coordinate appointments for complex or multi-step treatments
- Support patients with financial arrangements and insurance understanding
Qualifications & Skills
Required:
- Previous experience in medical/dental/office administration
- Strong communication skills (verbal and written) with a professional, friendly demeanour
- Excellent organization, attention to detail, and time management skills
- Ability to multitask accurately and handle a high volume of activity
- Proficient with Microsoft Office and comfortable with general office software
- Tech-savvy and able to troubleshoot basic computer/electronic issues
- Team player who can also work independently with sound judgment
Preferred/Assets:
- Previous dental assisting experience
- Knowledge of dental terminology, treatment codes, and procedures
- HARP certified
- Experience with IPAC(Infection Prevention and Control)
- Experience with ClearDent, SafeReferral, Sidexis, and Recall Max/Max Assist
How to Apply
Please email your resume (PDF), cover letter, and references to Amy Samworth at vanbeek.amys@gmail.com.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
