Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations at the front desk. This role requires a friendly demeanor, strong administrative skills, and familiarity with dental office procedures and electronic health records. Prior experience in dental or medical office settings is highly preferred, along with proficiency in office management software such as Dentrix and Epic.
Duties
- Greet patients warmly and check them in for appointments
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic medical records accurately
- Assist with patient check-out, including billing and payment processing
- Maintain organized patient files and ensure confidentiality of medical information
- Coordinate appointment scheduling to optimize office flow
- Handle administrative tasks such as data entry, faxing, and correspondence
- Support the dental team with clerical duties as needed to ensure efficient practice operations
Skills
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
- Strong knowledge of dental terminology and electronic medical records systems such as Dentrix and Epic
- Excellent communication skills, both verbal and written
- Ability to handle multiple phone lines efficiently using multi-line phone systems
- Proficiency in office software including Microsoft Office Suite and practice management software
- Exceptional organizational skills with attention to detail
- Ability to work well under pressure while maintaining professionalism and friendliness
- Familiarity with medical office procedures and administrative best practices
This position offers an engaging environment where your organizational skills and customer service expertise will contribute directly to patient satisfaction and smooth clinic operations. We value professionalism, efficiency, and a positive attitude in our team members.
Pay: $27.00-$30.00 per hour
Benefits:
Work Location: In person
