Job Summary
We are seeking a highly organized and detail-oriented Senior Administrative Associate to join our dental team. This role provides essential administrative support within a busy family dental office, ensuring smooth daily operations.
The ideal candidate will possess strong office experience, familiarity with electronic medical records, and excellent communication skills to serve as the CEO's representative. This position offers an opportunity to contribute to a professional environment dedicated to patient care and operational excellence.
Duties
- Manage front desk operations, including greeting patients and visitors with professionalism and courtesy
- Answer multi-line phone systems efficiently, directing calls and taking messages as needed
- Schedule appointments and coordinate patient flow
- Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations
- Assist with treatment planning, billing, insurance verification, and training
- Manage, train and support the clinical team
- Handle administrative paperwork, including data entry, filing, and report generation
- Ensure the reception area remains organized, clean, and welcoming at all times
Qualifications
- English proficiency
- minimum of 2 years experience
- Proven experience in a medical or dental office environment, with knowledge of paradigm
- Strong understanding of dental terminology and healthcare administrative procedures
- Demonstrated proficiency in office management skills, including multi-line phone systems and electronic recordkeeping
- Excellent communication skills—both verbal and written—along with exceptional organizational abilities
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Professional demeanor with strong attention to detail and confidentiality standards
- public speaking skills an asset
- experience in sales an asset
- must be able to provide sensitive background check
This position is integral to maintaining efficient office operations while providing excellent service to patients. We welcome candidates who are committed to professionalism, accuracy, and compassionate patient care.
Job Types: Full-time, Part-time, Permanent
Pay: $22.00-$30.00 per hour
Expected hours: 35 per week
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Work Location: In person
