Dental Treatment Coordinator

Milltown Dental • Full-time • Milton, Ontario, Canada • C$ 27 - C$ 31 / hour • 6d ago

Milltown Dental is a premier dental practice dedicated to providing exceptional care to our patients. We pride ourselves on creating a welcoming and professional environment where both patients and staff feel valued.

We are seeking a motivated and detail-oriented Dental Treatment Coordinator to join our team! The ideal candidate will have excellent communication skills, a strong understanding of dental procedures, and the ability to manage patient relationships effectively. As a Dental Treatment Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and service. Dentrix knowledge is an asset.

**PLEASE DO NOT APPLY FOR THE POSITION IF THE HOURS DO NOT FIT. THE HOURS ARE NON-NEGOTIABLE**

Hours:

Monday: 8:00 am - 4:00 pm

Tuesday: 12:00 pm - 8:00 pm

Wednesday: 8:00 am - 4:00 pm

Thursday: 12:00 pm - 8:00 pm

Friday: 8:00 am - 4:00 pm

Alternating Saturdays

Key Responsibilities:

1. Patient Coordination:

- Welcome and greet patients in a friendly and professional manner.

- Schedule and confirm patient appointments.

- Ensure patient information is accurate and up to date in the system.

- Coordinate treatment plans and follow-ups with patients.

2. Treatment Planning:

- Present treatment plans to patients and explain procedures, benefits, and costs.

- Answer patient questions and address concerns about treatments.

- Coordinate with the dental team to ensure timely and efficient treatment delivery.

- Assist in developing and maintaining comprehensive treatment plans.

3. Financial Coordination:

- Provide detailed explanations of treatment costs and payment options.

- Assist patients with insurance claims and billing inquiries.

- Liaise with insurance companies to submit estimates.

- Process payments and set up payment plans as needed.

- Maintain accurate financial records and documentation.

4. Communication and Follow-Up:

- Maintain regular communication with patients regarding their treatment progress.

- Follow up with patients’ post-treatment to ensure satisfaction and address any issues.

- Coordinate with referring specialists and external dental providers.

5. Administrative Duties:

- Maintain and organize patient records and treatment documentation.

- Ensure compliance with all regulatory and office protocols.

- Assist with other administrative tasks as needed to support the dental office team.

- A/R duties

In summary:

If you are a self-motivated, fun and passionate individual who enjoys working in a collaborative environment helping patients choose the very best treatment & guiding them along the way being the leader of comprehensive dental cases, we would love to hear from you. Join our team as a Dental Treatment Coordinator and contribute to making healthy smiles one after another!

Job Types: Full-time, Permanent

Pay: $27.00-$31.00 per hour

Expected hours: 40 per week

Benefits: