Full Time Dental Administrator

Hillside Dental • Full-time • Kamloops, British Columbia, Canada • C$ 26 - C$ 33 / hour • 2m ago

Join Our Kamloops Dental Team as a Dental Administrator!

Are you a customer-focused professional with leadership skills and a passion for creating exceptional patient experiences? Do you thrive in a fast-paced environment and enjoy playing a key role in helping a team succeed? If so, we want YOU to join our dynamic team as a Dental Administrator!

We’re a well-established dental office in Kamloops, committed to providing outstanding care to our patients in a friendly, welcoming environment. As a Dental Administrator, you’ll be a vital part of our team, performing both essential administrative tasks and supporting the overall operations of the practice.

Position Details:

Clinic Hours: Monday to Friday, 8:00 AM - 4:30 PM
Location: Kamloops
Work Schedule: Flexible to support the clinic and patient needs within working hours

Key Responsibilities:

As a Dental Administrator, you’ll be responsible for both basic and expanded administrative duties, including but not limited to:

Insurance & Patient Estimates:
Send and follow up on insurance claims to ensure timely processing and reimbursement.
Provide patients with estimates for treatments, including insurance coverage, co-payments, and financial arrangements.
Follow up with patients on outstanding estimates and insurance approvals to facilitate smooth treatment planning.
Appointment Scheduling & Production Goals:
Manage appointment scheduling, ensuring providers’ chairs are filled efficiently according to production goals and patient needs.
Prioritize patient appointments, balancing routine care with urgent or time-sensitive treatments.
Actively manage patient flow and keep providers on schedule to optimize daily production.
Team Support & Flexibility:
Be ready and willing to step in when team members are absent, providing support in any area necessary to keep the practice running smoothly.
Work collaboratively with other staff members to ensure all patient needs are met and the practice’s daily goals are achieved.
Support team initiatives for the common good of the practice, helping maintain a positive and productive work environment.
General Administrative Duties:
Assist with day-to-day office tasks such as answering phones, confirming patient appointments, and assisting with patient check-in/out.
Handle patient records and ensure they are maintained accurately and securely.
Assist with other projects as assigned, helping with office operations, organizing files, and supporting various administrative needs.
Software Knowledge:
Experience with Power Practice and Recall Max is an asset, but not required. Training can be provided for the right candidate.

What We’re Looking For:

Minimum 2 years dental experience required (preferably in an administrative role).
Strong communication skills and a customer service-oriented attitude.
Experience with insurance and patient billing.
Strong organizational skills and the ability to manage multiple priorities.
A team player with the flexibility to support colleagues in various roles as needed.
Ability to work efficiently and stay on top of tasks in a busy, fast-paced environment.
References from previous dental employers are required.

Why Work With Us?

A friendly, supportive team committed to providing excellent patient care.
Opportunities for growth and leadership development.
Competitive salary and benefits package.
A chance to make a real difference in the lives of our patients, contributing to their overall health and well-being.
A positive, collaborative work environment, where your efforts are valued.

How to Apply:

If you’re ready to bring your dental experience, leadership skills, and customer service expertise to our practice, we’d love to hear from you! Please submit your resume along with references from your previous dental employers.

Job Types: Full-time, Permanent

Pay: $26.00-$33.00 per hour

Expected hours: 39 per week

Benefits: