Dental Assistant/Receptionist

Halifax Endodontics • Full-time • Halifax, Nova Scotia, Canada • C$ 30 / hour • 3m ago

Job Overview
We are seeking a dedicated and detail-oriented Registered Dental Assistant/Receptionist to join our busy dental practice. This role combines front desk administrative support with clinical assistance, ensuring smooth daily operations and excellent patient care. MUST be a currently licensed dental assistant in the province of Nova Scotia.

The ideal candidate will have strong computer skills, familiarity with electronic health records (EHR) systems, and experience in dental office procedures. Bilingual abilities are a plus to serve our diverse patient community. This position offers an opportunity to work in a professional environment committed to quality healthcare delivery.

Duties

Greet patients warmly and manage patient check-in and check-out processes using dental software (we use AbelDent)
Verify insurance coverage, perform insurance verification, and handle medical billing and collection processes
Schedule appointments efficiently utilizing medical scheduling systems and multi-line phone systems, maintaining accurate records
Assist the dentist during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
Review and update patient medical records, ensuring compliance with HIPAA regulations and accurate documentation review
Manage front desk operations including answering phones with proper phone etiquette, data entry, and filing
Handle administrative tasks using ADA coding, documentation review, and health information management
Support clinic operations by managing care plans, medical office management tasks, and maintaining organized filing systems
Ensure adherence to infection control protocols and maintain a clean clinical environment

Experience

MUST be a registered dental assistant with current license in Nova Scotia
Prior clinic or dental office experience is highly preferred, including familiarity with dental terminology and medical administrative support
Experience working with EMR/EHR systems such as AbelDent is desirable
Knowledge of dental coding, insurance verification, and Medicare guidelines is advantageous
Strong computer skills including proficiency in Microsoft Office (Word, Excel), typing (10-key), and office management software
Excellent customer service skills with professional phone etiquette and bilingual abilities are a plus
Previous experience in medical/dental billing or healthcare documentation review is beneficial but not required
This role requires a professional who is organized, compassionate, attentive to detail, and committed to providing exceptional patient care while supporting efficient clinic operations.

Job Type: Full-time

Pay: From $30.00 per hour

Expected hours: 36 per week

Benefits: