Dental Office Manager

Canary Dental • Full-time • Toronto, Ontario, Canada • C$ 30 - C$ 35 / hour • 1d ago

This is a Temporary Position

About Us:
We are a patient-focused dental practice committed to delivering high-quality care in a welcoming and professional environment. We are seeking an experienced and organized Dental Office Manager to lead our front office operations and support the continued success of our team.

Position Overview:
The Dental Office Manager is responsible for overseeing the daily administrative operations of the practice, ensuring efficiency, excellent patient service, and strong financial performance. This role requires leadership, attention to detail, and experience with dental billing and insurance processes.

Key Responsibilities:

Manage day-to-day front office operations, including scheduling, patient communications, and staff coordination
Supervise and support administrative team members
Oversee accounts receivable, including tracking outstanding balances and maintaining accurate financial records
Collect payments from patients and process insurance claims and reimbursements
Follow up on unpaid insurance claims and patient balances in a timely manner
Ensure proper billing, coding, and documentation in compliance with industry standards
Handle patient inquiries regarding billing, insurance coverage, and payment options
Maintain a positive and professional office environment
Coordinate with clinical staff to ensure seamless patient care

Qualifications:

Previous experience in a dental office management or similar administrative role
Strong knowledge of dental insurance billing and claims processing
Experience with accounts receivable and collections
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficiency with dental practice management software
Leadership experience is an asset

What We Offer: