Treatment Coordinator

Dental Office • Full-time • Canada • C$ 24 - C$ 30 / hour • 4d ago

Join the Monarch Dentistry Team!

Monarch Dentistry is seeking enthusiastic and skilled Treatment Coordinators to join our Niagara Falls area. If you are a multi-tasker who values teamwork and thrives in a fast-paced environment, we want to hear from you!

Position Overview

The Treatment Coordinator plays a vital role in ensuring a seamless and positive experience for our patients. You will help patients understand their treatment plans, assist with financial arrangements, and coordinate appointments to support their oral health journey.

Key Responsibilities

Prepare and present treatment plans and financial estimates to patients.
Schedule patient appointments, reschedule missed appointments, and follow up with patients who have incomplete treatment.
Optimize the Doctor and hygiene schedules to meet utilization goals.
Collaborate with the clinical team to manage daily patient flow and ensure effective communication.
Assist patients with financial arrangements and complete pre-authorizations.
Handle all treatment-related paperwork, including consent forms, policy forms, and exit documents.
Answer and return patient calls promptly and professionally.
Uphold Monarch Dentistry’s policies, professional expectations, and Service Excellence Standards.
Perform other duties as assigned to support the clinic’s operations.

Qualifications and Requirements

Experience in scheduling and optimizing patient appointments.
Strong understanding of patient privacy protocols.
Availability to work evenings and weekends based on business needs.
Proficiency with dental practice management software (Dentrix) is required.
Strong organizational and multi-tasking skills.
Punctual, reliable, and adaptable.
Excellent interpersonal skills and ability to communicate effectively with a diverse patient base.

What We Offer

Permanent positions with competitive wages.
Opportunities to work at multiple clinic locations.
Training and support from skilled colleagues.
A collaborative and fast-paced team environment.
Flexible and convenient working schedules.

Why Join Monarch Dentistry?

Monarch Dentistry is an equal-opportunity employer committed to fostering a workforce as diverse as the communities we serve. We provide an inclusive, supportive environment where you can thrive professionally and personally.

If you are passionate about patient care and teamwork, apply today to join the Monarch Dentistry family and make a meaningful impact on the lives of our valued patients!

Job Types: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Benefits: