Heartland Health Dental is looking for a friendly, organized, and motivated Dental Patient Coordinator to join our growing team! We pride ourselves on creating a welcoming, positive experience for every patient while providing exceptional dental care in a modern and supportive environment.
Position Overview
As the Dental Patient Coordinator, you will be the first point of contact for our patients and play a key role in ensuring smooth day-to-day operations at the front desk.
Responsibilities
- Greeting patients with professionalism and warmth
- Scheduling and confirming appointments
- Managing patient records and correspondence
- Handling insurance claims and payments
- Coordinating treatment schedules with the clinical team
- Answering phone calls and responding to emails/texts
- Maintaining an organized and efficient front desk environment
- Supporting patients with questions regarding treatment and finances
Qualifications
- Minimum 2 years of dental administration experience required
- Experience with Dentrix dental software is an asset
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Positive attitude and team-oriented mindset
- Ability to work in a fast-paced environment
Schedule
- Full-time position
- Must be available for evenings and alternating Saturdays
What We Offer
- Supportive and upbeat team environment
- Modern office with updated technology
- Competitive compensation
- Opportunity for growth and long-term career development
If you are passionate about patient care and enjoy creating positive experiences, we would love to hear from you!
Pay: $22.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Do you have a certificate/diploma in Dental Office Administration?
Experience:
- Dental receptionist: 2 years (required)
- Administrative: 2 years (required)
Location:
- Mississauga, ON L5V 2Y1 (preferred)
Work Location: In person