Sr. Treatment Coordinator

Passion Dental Group • Full-time • Calgary, Alberta, Canada • C$ 42.90k - C$ 62.48k / year • 2w ago

We’re Hiring – Treatment Coordinator – Maxwell Dental
Full-Time - Monday-Friday 8:00-4:30 and 1 Saturday per month
About the Clinic
Located in NW Calgary, Maxwell Dental is a holistic dental clinic focused on helping patients achieve long-term health through personalized, whole-person care. We believe true wellness comes from understanding each patient’s unique needs and creating treatment plans that support lasting results—not just temporary fixes.
Our clinic is built around compassion, education, and meaningful patient relationships. We’re proud to offer a supportive environment where both patients and team members feel valued, respected, and cared for.
Why This Role is Special
This is more than an administrative position; it’s a key role in the patient journey.
As a Treatment Coordinator, you are the bridge between consultation and action. You help patients understand their treatment plans, navigate financial options, and feel comfortable taking the next step in their care.
This role is perfect for someone who is highly organized, naturally empathetic, and confident communicating with patients about treatment, scheduling, and finances.

What makes this opportunity stand out:

A patient-focused clinic with a strong emphasis on wellness and education
The opportunity to build meaningful relationships with patients
A collaborative and supportive team environment
A role where your communication skills genuinely make a difference
The ability to help patients feel confident and cared for throughout their wellness journey

What You’ll Be Doing
In this role, you’ll play an essential part in helping patients move forward with care confidently and smoothly.

Your day-to-day responsibilities will include:

Presenting treatment plans clearly, confidently, and compassionately
Coordinating patient appointments and ongoing treatment schedules
Discussing financial arrangements and payment options
Answering patient questions and providing education around treatment recommendations
Following up with patients regarding pending or unscheduled treatment
Maintaining accurate and organized patient records
Collaborating closely with practitioners and the front office team
Delivering an exceptional patient experience at every interaction

You’ll help turn uncertainty into clarity—and make patients feel genuinely supported throughout their care.
What We Offer

Competitive compensation
On-site parking
Supportive and collaborative workplace culture
Wellness-focused environment
Team events and staff appreciation initiatives
Opportunities for professional growth and development

What You Bring

Minimum 2 years of experience in a dental treatment coordinator role required
Experience with Cleardent and Max Assist required
Strong communication and relationship-building skills
Confidence with predeterminations, discussing treatment plans and financial arrangements
Exceptional organization and attention to detail
Ability to multitask and thrive in a fast-paced environment
A compassionate, positive, and team-oriented attitude
Passion for helping patients feel informed, comfortable, and supported

Let’s Talk
If you’re someone who enjoys guiding patients through important decisions, building trust, and creating exceptional experiences, this could be the perfect fit.
At Maxwell Dental, you’re not just coordinating treatment—you’re helping patients take meaningful steps toward better health and wellness with confidence.
Apply today and help create an experience where patients feel supported every step of the way.
#PassionHP2

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca

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