Dental Administrator (Min 2 yrs of experience MUST)

Blossom Family Dental • Full-time • Spruce Grove, Alberta, Canada • C$ 30 - C$ 36 / hour • 1w ago

Overview
The position of Lead Administrator and Scheduling Coordinator plays a vital role in the dental setting by ensuring that patients receive the highest level of care and support throughout their treatment journey. This position requires a detail-oriented individual with strong communication skills and a background in dental office operations. The Scheduling Coordinator will work closely with dental providers, patients, and administrative staff to facilitate treatment plans and coordinate necessary services.

Duties

Serve as the primary point of contact for patients regarding their treatment plans, answering questions and providing guidance.
Coordinate patient appointments and follow-ups, ensuring timely access to care.
Collaborate with dental providers to develop and implement individualized treatment plans.
Collaborate with other administrative staff to support daily operations.
Assist in budgeting processes related to treatment services, ensuring resources are allocated effectively.
Ensure that all patient interactions are conducted professionally and empathetically, fostering a supportive environment.

Requirements

Minimum 2 - 5 years experience in a dental administrative role.
Familiarity with Dentrix dental software is essential.
Extensive knowledge of dental pre-determinations and insurance co-ordination is an absolute must!
Previous experience with Orthodontic billing is a definite asset, although not required.
Background in dental assisting is advantageous.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both verbal and written, to effectively interact with patients and healthcare professionals.
Ability to work collaboratively within a team while also being self-motivated.
A good sense of humour and a warm, out-going personality are key components we look for.

This role is ideal for individuals who are passionate about patient care and have the necessary skills to coordinate treatment effectively within a dynamic dental environment. This role is not suited for a new grad.

Job Types: Full-time, Permanent

Pay: $30.41-$36.49 per hour

Expected hours: 30 – 40 per week

Benefits: