Dental office administration manager

Elements Dental • Full-time • Victoria, British Columbia, Canada • C$ 42 - C$ 50 / hour • 1m ago

Dental Administration Manager

Job Type: Full-time, Permanent

Location: In person at Elements Dental

About Elements Dental

Welcome to Elements Dental! We’re excited to invite talented professionals to join our team at our brand-new, state-of-the-art clinic. Our facility features a bright, spacious, and modern environment designed with both patients and team members in mind.

At Elements Dental, we pride ourselves on:

Delivering exceptional patient care in a cutting-edge setting
Fostering a supportive and professional team culture
Prioritizing job satisfaction and workplace wellness
Offering comprehensive dental services including Family & Holistic Dentistry, Implants, Orthodontics, and surgical procedures

About the Role

We are seeking an experienced and motivated Dental Administration Manager to join our growing team. This is a pivotal role that supports our day-to-day operations and helps maintain the smooth, high-quality service that defines our practice.

If you’re organized, detail-oriented, and ready to contribute to a dynamic and positive workplace, we want to hear from you!

Key Responsibilities

Oversee daily operations - Ensure the dental practice runs smoothly and efficiently on a day-to-day basis
Schedule management - Coordinate patient appointments, manage the appointment calendar, and optimize scheduling to maximize productivity
Staff supervision - Hire, train, and manage dental office staff including receptionists, dental assistants, and hygienists
Policy implementation - Develop and enforce office policies, procedures, and protocols
Customer service excellence - Ensure positive patient experiences and handle patient complaints or concerns
Patient communication - Manage patient inquiries, appointment reminders, and follow-up communications

Qualifications & Skills

Requirements:

Minimum 5 years of proven experience as a dental administrator and, CDA or DDS degree
In-depth knowledge of dental insurance and BCDA fee guide codes
Excellent verbal and written communication skills
Previous management or supervisory experience - Demonstrates leadership capability

Management and Leadership: