Experienced Dental Administrator - Royal Bay Dental Co

Royal Bay Dental Co. • Full-time • Colwood, British Columbia, Canada • C$ 32 - C$ 40 / hour • 4d ago

About Us

At Royal Bay Dental Co., we’re building more than a dental practice—we’re creating a positive, growth-focused workplace where people genuinely enjoy coming to work! Our modern, state-of-the-art clinic in the heart of the growing community of Royal Bay is designed to support both exceptional patient care and an outstanding team culture.

About the Role

We’re looking for an experienced Dental Administrator / Receptionist who thrives in a fast-paced environment and enjoys delivering exceptional patient experiences.

This is a hybrid role combining front-desk concierge-level service with strong administrative and insurance coordination skills.

What You’ll Do

Be the first point of contact for patients (in person, phone, email)
Schedule and manage appointments to optimize provider productivity
Handle billing, insurance claims, and treatment coordination
Collect patient payments and maintain accurate patient accounts
Support a seamless, high-quality patient experience from start to finish

What We’re Looking For

Minimum 1 year dental office experience - clinical or administrative (required)
Strong understanding of dental billing, insurance, and terminology
Excellent communication and interpersonal skills
Highly organized with the ability to multitask
Calm, professional, and solution-oriented under pressure

What Makes You a Great Fit

You are:

Friendly, polished, and genuinely enjoy helping people
A strong communicator who builds trust easily
Detail-oriented and proactive
Passionate about being part of a positive and supportive team culture

Our Core Values

Protect our culture, energy, and wellbeing
Build meaningful relationships
Commit to lifelong learning and growth

What We Offer

Competitive compensation (based on experience)
Dental care & extended health benefits
Uniform allowance
Paid time off
Company events and Continuing Education support
A supportive, growth-focused team environment
A modern, beautifully designed clinic with complimentary parking

Why Join Us?

Our patients love us—check out our Google reviews to see the experience we’ve created. More importantly, our team is committed to supporting each other and growing together.

How to Apply

Apply directly through Indeed or send your resume and cover letter to:
info@royalbaydentalco.ca

Watch this video to learn more about who we are and the position we're offering!

https://youtube.com/shorts/Z2tRT6ULOLM?feature=share

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