Dental Office Treatment Plan Coordinator
Full-Time | Burlington, ON
Romic & Tabesh Family Dentistry
Romic & Tabesh Family Dentistry is a well-established family dental practice proudly serving the Burlington community for over 50 years. We are known for our long-standing patient relationships, high standards of care, and a strong commitment to a patient-first philosophy.
We are currently seeking an experienced Treatment Plan Coordinator to join our leadership team. This is a key role for an organized, professional individual who excels at treatment coordination, patient communication, and insurance management in a busy dental practice.
Why Join Romic & Tabesh Family Dentistry?
- Established, reputable practice with 50 years of community trust
- Strong emphasis on patient care, ethics, and long-term relationships
- Supportive clinical and administrative team
- Stable, full-time position with competitive compensation
Key Responsibilities
- Coordinate, organize, and manage treatment planning for a large active patient base (3,400+ patients), 3 dentists, an endodontist and denturist.
- Establish and implement best practices for treatment planning and patient follow ups within the administrative team
- Present treatment plans clearly and compassionately, ensuring patients understand their options and next steps
- Follow up on outstanding and unscheduled treatment in a timely, patient-centered manner
- Manage insurance submissions and patient insurance packages, including assignment of benefits
- Ensure accuracy of treatment estimates, insurance breakdowns, and scheduling
- Oversee front-desk workflows and support daily office operations
- Maintain organized, accurate patient records and administrative systems
- Act as a liaison between patients, dentists, hygienists, and administrative staff
Required Qualifications
- 5+ years of experience in a dental office management and/or treatment coordinator role. Experience as a dental assistant or dental hygienist is a significant asset.
- Strong knowledge of dental insurance plans and assignment of benefits
- Proven ability to manage high patient volume in a busy dental practice
- Excellent organizational, time-management, and follow-up skills
- Confident, professional, and patient-centered communication style
- Experience with dental software (Abeldent, Tracker, Dentrix, or similar)
Ideal Candidate Profile
- Highly organized and systems-driven
- Compassionate and professional with patients
- Comfortable discussing treatment plans and insurance coverage
- Detail-oriented, accountable, and proactive
- Thrives in a fast-paced, team-based environment
Compensation & Benefits
- Competitive salary based on experience
- Full-time, stable employment
- Opportunity to grow within a long-standing, respected dental practice- Previous TC was at the practice for 30+ years and is retiring.
How to Apply
Please apply on Indeed with your resume and a brief cover letter highlighting your experience in dental office management, treatment coordination, and insurance handling.
Job Types: Full-time, Permanent
Pay: $25.00-$35.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Work Location: In person
