Dental Treatment Coordinator

Burlington dental office • Full-time • Burlington, Ontario, Canada • C$ 25 - C$ 35 / hour • 3m ago

Dental Office Treatment Plan Coordinator

Full-Time | Burlington, ON

Romic & Tabesh Family Dentistry

Romic & Tabesh Family Dentistry is a well-established family dental practice proudly serving the Burlington community for over 50 years. We are known for our long-standing patient relationships, high standards of care, and a strong commitment to a patient-first philosophy.

We are currently seeking an experienced Treatment Plan Coordinator to join our leadership team. This is a key role for an organized, professional individual who excels at treatment coordination, patient communication, and insurance management in a busy dental practice.

Why Join Romic & Tabesh Family Dentistry?

Established, reputable practice with 50 years of community trust
Strong emphasis on patient care, ethics, and long-term relationships
Supportive clinical and administrative team
Stable, full-time position with competitive compensation

Key Responsibilities

Coordinate, organize, and manage treatment planning for a large active patient base (3,400+ patients), 3 dentists, an endodontist and denturist.
Establish and implement best practices for treatment planning and patient follow ups within the administrative team
Present treatment plans clearly and compassionately, ensuring patients understand their options and next steps
Follow up on outstanding and unscheduled treatment in a timely, patient-centered manner
Manage insurance submissions and patient insurance packages, including assignment of benefits
Ensure accuracy of treatment estimates, insurance breakdowns, and scheduling
Oversee front-desk workflows and support daily office operations
Maintain organized, accurate patient records and administrative systems
Act as a liaison between patients, dentists, hygienists, and administrative staff

Required Qualifications

5+ years of experience in a dental office management and/or treatment coordinator role. Experience as a dental assistant or dental hygienist is a significant asset.
Strong knowledge of dental insurance plans and assignment of benefits
Proven ability to manage high patient volume in a busy dental practice
Excellent organizational, time-management, and follow-up skills
Confident, professional, and patient-centered communication style
Experience with dental software (Abeldent, Tracker, Dentrix, or similar)

Ideal Candidate Profile

Highly organized and systems-driven
Compassionate and professional with patients
Comfortable discussing treatment plans and insurance coverage
Detail-oriented, accountable, and proactive
Thrives in a fast-paced, team-based environment

Compensation & Benefits

Competitive salary based on experience
Full-time, stable employment
Opportunity to grow within a long-standing, respected dental practice- Previous TC was at the practice for 30+ years and is retiring.

How to Apply

Please apply on Indeed with your resume and a brief cover letter highlighting your experience in dental office management, treatment coordination, and insurance handling.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 30 – 40 per week

Benefits: