Role Description
Windsor Oral Surgery is seeking a highly skilled Treatment Coordinator to join our dedicated and growing team. As our practice continues to expand to meet increasing patient demand, this is an exciting opportunity to become part of a progressive surgical environment committed to excellence in patient care.
The Treatment Coordinator plays a key role in coordinating comprehensive treatment plans and leading patient consultations, guiding individuals through both the clinical and financial aspects of their care. This position also supports the surgical team with occasional dental assisting duties when required, ensuring seamless patient experiences from consultation through treatment.
Windsor Oral Surgery offers comprehensive surgical care for a wide range of patient needs, including tooth extractions, dental implants, biopsies, jaw surgery, and more. The Treatment Coordinator will receive a competitive compensation package and work within a collaborative environment that fosters career growth and skill development.
Key Responsibilities:
- Coordinate patient treatment plans from consultation to surgery, ensuring all information is clearly communicated and patients understand their options.
- Review treatment costs with patients, clearly explain insurance coverage, payment plans, and ensure proper consent and financial agreements are completed.
- Work closely with the front desk and administrative team to ensure smooth scheduling, patient communication, and treatment flow.
Knowledge, Skills, and Abilities:
- Ability to communicate with patients and explain treatment and financial details in a clear and compassionate manner.
- Excellent organizational skills and ability to manage multiple tasks, coordinate schedules, and keep track of patient records and treatment plans.
- Ability to explain to patients, treatment costs, insurance details, and payment options in a professional and transparent manner.
- Extensive experience in assisting with surgical procedures, managing infection control, and ensuring patient safety.
Qualifications and Experience:
- Minimum of 3 years working in a dental practice, with prior experience in a surgical or specialty setting preferred.
- Proficiency with alginate impressions, bite registrations and pouring up models.
- Proven track record in treatment coordination, patient relations, and financial discussions in a healthcare setting.
- Familiarity with operating diagnostic equipment such as X-ray machines and cone beam CT scans.
Job Types: Full-time, Permanent
Pay: $50,000.00-$75,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience:
- dental practice: 3 years (preferred)
- surgical or specialty: 1 year (preferred)
Work Location: In person
