Dental Administrator/Sterilization Assistant

Passion Dental Group • Full-time • Sidney, British Columbia, Canada • C$ 25 - C$ 30 / hour • 1d ago

Position: Dental Administrator/Sterilization Assistant
Location: Sidney, BC
Clinic: Sidney Harbour Dental

At Passion Dental Group, we are all about good people and great culture. We are a dental support organization committed to creating positive experiences for our patients and providing supportive, growth-focused environments for our teams.
We are currently seeking a reliable, organized, and motivated Dental Administrator / Sterilization Assistant to join our team. This is a great opportunity for someone looking to grow their career in dental, gain clinical exposure, and be part of a collaborative and supportive clinic.

About the Role
This hybrid role supports both the front desk and clinical team. You will help ensure smooth daily operations by providing excellent patient service while maintaining the highest standards of instrument sterilization and clinic organization.

Specifics about the role:

Job Type: Full Time
Schedule: Monday to Thursday 7:45 - 5:00
Compensation: $25 - $30/hour
Benefits: Extended Health Benefits, HSA, Uniform Allowance

What you’ll do:
Administrative Duties

Greet and welcome patients in a warm and professional manner
Answer phones, respond to emails, and schedule patient appointments
Verify insurance and assist with claims and patient billing
Process payments and maintain accurate patient records
Support the front desk with general administrative tasks

Sterilization & Clinical Support Duties

Clean, disinfect, and sterilize dental instruments according to infection control protocols
Prepare operatories for patient treatment
Maintain sterilization area organization and logs
Assist with stocking supplies and maintaining inventory
Support the clinical team to ensure efficient patient flow

What you’ll bring to the role:

Minimum of 1 year of experience in a dental clinic environment.
Knowledge of dental billing and insurance protocols
Proficiency with Microsoft Office; experience with Cleardent is an asset
Strong communication skills – both verbal and written
Excellent problem-solving abilities and attention to detail
Friendly, professional demeanour with a patient-first mindset
Ability to multitask and thrive in a dynamic, fast-paced environment

Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

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Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca