We are a modern, patient-focused dental clinic located in Toronto, committed to delivering high-quality care in a welcoming and professional environment. Our team prides itself on exceptional service, efficiency, and creating a positive patient experience from start to finish.
We are seeking a friendly, organized, and detail-oriented Dental Receptionist to join our team. You will be the first point of contact for patients and play a key role in ensuring smooth daily operations at the front desk.
Responsibilities
- Greet and welcome patients in a professional and friendly manner
- Manage phone calls, emails, and appointment scheduling
- Verify insurance coverage and process claims
- Handle patient billing, payments, and financial coordination
- Maintain accurate patient records and charts
- Coordinate with clinical staff to ensure efficient patient flow
- Follow up with patients regarding treatment plans and recalls
Qualifications
- Minimum 2+ years of dental reception experience required
- Proficiency in Dentrix is preferred
- Strong communication and customer service skills
- Knowledge of dental terminology and insurance billing
- Ability to multitask in a fast-paced environment
Schedule Requirements
- Availability for evening shifts
- Availability to work Saturdays
- Flexibility to support clinic hours as needed
Compensation & Benefits
- Competitive hourly wage
- Staff discounts on dental services
- Supportive and team-oriented work environment
Why Join Us?
- Modern, well-established clinic
- Positive and collaborative team culture
- Opportunity for growth and development
- Work with a professional, loyal patient base
We thank all applicants; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $22.00-$28.00 per hour
Expected hours: No less than 37 per week
Benefits:
- Company events
- Dental care
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have a Dental Office Administrative Certificate/Diploma?
Experience:
- Dental receptionist: 2 years (required)
- Administrative: 2 years (required)
Licence/Certification:
- CPR Certification (preferred)
Location:
Work Location: In person
