Dental Patient Coordinator

Downtown Markham Health • Full-time • Canada • C$ 25 - C$ 35 / hour • 3d ago

We are a modern, patient-focused dental office in Markham dedicated to delivering exceptional care in a warm, professional, and welcoming environment. Our team is passionate about creating positive patient experiences while providing high-quality dental care with efficiency and compassion.

We are currently seeking a full-time Dental Patient Coordinator to join our growing team. This role is ideal for someone who is friendly, organized, detail-oriented, and thrives in a fast-paced dental environment. As the first point of contact for our patients, you will play an important role in ensuring smooth daily operations and an outstanding patient experience from start to finish.

Responsibilities

Greet and welcome patients professionally and warmly
Manage incoming phone calls, emails, and appointment scheduling
Confirm appointments and coordinate patient flow throughout the day
Verify insurance coverage and process insurance claims
Present treatment estimates and discuss financial arrangements
Maintain accurate patient records and charts
Follow up on outstanding treatment and recalls
Support front desk operations and assist with administrative duties as needed
Coordinate with the clinical team to ensure efficient scheduling and communication

Qualifications

Minimum 2 years of dental experience is required
Minimum 2 years of dental administrative or patient coordination experience preferred
Experience with Dentrix is considered an asset
Strong communication and customer service skills
Knowledge of dental terminology and insurance processes
Highly organized with strong multitasking abilities
Professional, positive, and team-oriented attitude
Ability to work in a fast-paced environment while maintaining attention to detail

Schedule Requirements

Full-time position
Evening availability required
Alternating Saturdays required

What We Offer

Supportive and professional team environment
Modern office with a strong patient-centered focus
Opportunity for long-term growth and development
Competitive compensation based on experience

We are looking for someone who is motivated, reliable, and ready to start immediately while providing an exceptional experience for every patient who walks through our doors.

Apply today — we look forward to meeting you.

Pay: $25.00-$35.00 per hour

Expected hours: No less than 37.0 per week

Benefits: