Orthodontic Treatment Coordinator

Orthologie Orthodontics • Full-time • Richmond, Colombie-Britannique, Canada • C$ 28 / hour • 3d ago

Are you passionate about creating a welcoming atmosphere and eager to build a career in the dental field? Orthologie Orthodontics is seeking a friendly Orthodontic Treatment Coordinator to join our team!

As a Treatment Coordinator, you'll play a pivotal role in guiding patients through their orthodontic journey. We're looking for someone with previous experience working at a dental office and has exceptional communication skills and a knack for building rapport.

Join our dynamic team at Orthologie Orthodontics, where we're dedicated to creating beautiful smiles and providing exceptional orthodontic care to our community. We specialize in providing braces and Invisalign treatment. We are a two location orthodontic office that prides itself on a culture of learning, growth, and excellence. We're seeking passionate individuals who are eager to embark on a rewarding career journey in orthodontics.

What We Offer:

Competitive compensation package with performance-based bonuses
Comprehensive training and support to help you succeed
Opportunity to work alongside a passionate team in a positive and collaborative environment
Growth opportunities within our expanding practice

What We're Looking For:

Minimum of 1 year experience working at a dental office
Strong sales background with a proven track record of meeting or exceeding targets is preferred but not required
Excellent communication and interpersonal skills with the ability to connect and build rapport with people from diverse backgrounds
Ability to speak Mandarin and Cantonese is preferred
Ability to multitask and thrive in a busy office setting
Positive attitude and eagerness to learn and grow
Pays close attention to detail and is organized
Passion for helping others achieve their goals and improve their confidence through orthodontic treatment
Able to work full-time, Monday to Friday. Shifts are typically between 8:45am-5:45pm.
Able to work at both our Vancouver and Richmond office locations. Vancouver Address is 555 W 12th Ave #4 (in City Square Shopping Centre). Richmond address is 5951 No. 3 Road #320.
Having a healthcare or medical background is an asset

Key Responsibilities:

Serve as first point of contact for new patients at the office
Communicate with new patients over the phone, text message, or video call (ie. Google Meet)
Discuss financing and payment options for treatment
Explain treatment options that the doctor has recommended
Follow up with patients after the exam to answer questions and get them started with treatment
Prepare letters and reports to send to the patient and to other dental offices
Use our dental practice software to write notes, book appointments, create financial contracts, collect payments, and run reports
Record welcome videos to send to new patients to welcome them to our office
Record videos for office social media (ie. instagram stories describing treatment options or special promotions / giveaways)
Discuss treatment options with patients over video call for virtual consultations
Gain clinical knowledge to understand what’s involved with patients’ treatments

Apply Today:

If you're ready to kick-start your career in orthodontics and become part of a supportive team dedicated to excellence, we want to hear from you! Apply now to join our team as a Treatment Coordinator and be part of transforming smiles and changing lives. Please submit your resume and a cover letter detailing why you're passionate about joining our team and how your skills and experiences align with the role. We look forward to reviewing your application and welcoming you to the Orthologie family. Join us in creating a warm, friendly, and caring environment for our patients!

Job Type: Full-time

Pay: From $28.00 per hour

Benefits: