Dental Receptionist (2 yr experience)

Dominion Dental • Full-time • Ridgeway, Ontario, Canada • C$ 20 - C$ 23 / hour • 3w ago

Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in administrative tasks, effective communication skills, and a solid understanding of medical /dental terminology related to dental practice.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm appointments using ABEL DENT software.
Maintain patient records accurately, ensuring all information is up-to-date and compliant with privacy regulations.
Answer phone calls promptly, addressing inquiries and providing information about services offered.
Process patient payments and manage billing inquiries efficiently.
Assist with insurance verification and claims processing as needed.
Collaborate with dental staff to ensure smooth patient flow and optimal office operations.
Maintain cleanliness and organization of the front desk area and waiting room.

Qualifications

Previous experience as a Dental Receptionist is preferred.
Proficiency in using dental software such as ABEL DENT is an asset.
Excellent organizational skills with attention to detail in administrative tasks.
Ability to handle multiple phone lines and manage front desk operations effectively.
Strong interpersonal skills with a focus on patient care and customer service excellence.
Familiarity with phone systems and office equipment commonly used in a dental practice is a plus.

Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while supporting the efficient operation of our dental practice!

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Expected hours: 31 – 37 per week

Benefits: