Dental Office Manager

Dr. S. Bozorgi Inc. DBA New Era Dentist • Full-time • Maple Ridge, British Columbia, Canada • C$ 35 / hour • 4d ago

IMPORTANT: Please review the Required Qualifications below before applying.

At our clinic, we are committed to providing exceptional dental care in a friendly, patient-centered environment. We are seeking a motivated and experienced Dental Office Manager to lead our front office operations and support our clinical team. This is a key role for a proactive professional who thrives in a fast-paced, growing practice.

Responsibilities:

Oversee daily front office operations, ensuring efficiency and excellent patient experience.
Manage appointment scheduling, patient flow, and office logistics.
Supervise, mentor, and support front office and administrative staff.
Oversee dental insurance billing, treatment coordination, and treatment planning processes.
Maintain accurate patient records, financial reporting, and compliance with policies.
Handle patient inquiries, feedback, and concerns in a professional and timely manner.
Implement and refine clinic procedures to maximize efficiency and patient satisfaction.
Collaborate with the management team on marketing, growth strategies, and team development.

Required Qualifications:

Minimum 3–5 years of experience in dental office management in Canada.
Strong knowledge of dental insurance billing, treatment coordination, and treatment planning.
Proficiency with Tracker Dental software.
Demonstrated leadership and team management skills.
Excellent communication, problem-solving, and organizational skills.
Ability to adapt to clinic processes and implement improvements in a busy environment.
Professional, approachable, and patient-focused attitude.

What We Offer:

A supportive and collaborative work environment.
Competitive salary and benefits package.
Opportunity to lead a motivated team and make a meaningful impact.
Professional growth and development opportunities.
Work in a modern, state-of-the-art clinic with strong management and marketing support.

Job Type: Full-time

Pay: From $35.00 per hour

Benefits: