We are seeking a highly organized and detail-oriented Dental Receptionist with potential growth to Management to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service to patients and ensuring the smooth operation of the dental office. This is a vital role in our practice, as you will be the first point of contact for patients and play a key role in maintaining patient satisfaction. The management role will be considered after 3 months of Reception duties are adequate to move to the next phase. Tracker is an asset
Responsibilities
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments using electronic medical records system
- Answer phone calls and address patient inquiries or concerns
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing
- Maintain cleanliness and organization of the front desk area
- Coordinate with dental staff to ensure efficient patient flow
- Handle patient check-in and check-out procedures
- Provide excellent customer service to all patients
Qualifications
- Previous experience working in a dental office
- Proficient in using electronic records systems and Tracker an asset
- Strong administrative skills, including data entry and record keeping
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Familiarity with phone systems and handling phone calls professionally
Join our team as a Dental Receptionist and contribute to providing exceptional dental care to our patients. We offer competitive compensation, opportunities for professional growth, and a supportive work environment.
Job Types: Full-time, Permanent
Pay: $28.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Experience:
- Dental receptionist: 2 years (required)
Work Location: In person
