Temporary Dental Patient Care Coordinator (8-Week Contract)
Practice: Dentistry on Lawrence
Location: Kitchener, ON
Role Type: Temporary, Full-Time (8 weeks)
Role Hours: Monday–Thursday 8:00 a.m.–5:00 p.m., Friday 8:00 a.m.–1:00 p.m.
Job Overview
Dentistry on Lawrence is a welcoming, organized, and patient-focused dental practice dedicated to delivering exceptional care in a supportive, friendly environment.
We are seeking an experienced Dental Patient Care Coordinator for an 8-week temporary contract to support our front office and maintain smooth daily operations. The ideal candidate will have previous experience in a dental administrative role, strong communication skills, and the ability to thrive in a busy clinical setting. Experience with Tracker and Recall Max is an asset.
As the first point of contact for our patients, you will play an essential role in ensuring a seamless patient experience while supporting the administrative needs of our modern dental office.
Key Responsibilities
- Greet patients warmly and manage check-in/check-out procedures
- Answer and make calls related to scheduling, patient inquiries, and confirmations
- Maintain accurate and confidential patient records using Tracker
- Process patient information, insurance details, and claims
- Coordinate with hygienists and dentists to optimize patient flow
- Support treatment plan coordination and financial discussions as needed
- Perform administrative tasks such as email correspondence, filing, data entry, and document preparation
- Keep the front desk organized, professional, and welcoming
- Assist with office supply tracking and ordering
Qualifications
- Minimum 3 years of dental administration experience
- Strong understanding of dental terminology and office procedures
- Experience with Tracker and Recall Max (nice to have)
- Excellent communication and patient service skills
- Strong attention to detail and ability to multitask efficiently
- Professional, positive, and friendly demeanor
- Ability to work well within a supportive team environment
Practice Snapshot
Practice Name: Dentistry on Lawrence
Location: Kitchener, ON
Operatories
- Total Operatories: 8
- Hygiene Operatories: 3
- Dentist (DDS) Operatories: 5
Clinical Team Structure
Number of Hygienists per Day:
- Monday: 3
- Tuesday: 3
- Wednesday: 3
- Thursday: 3
- Friday: 2 (every other Friday: 3 hygienists)
Specialty Services Offered:
Office Environment & Culture
Welcoming, organized, patient-focused, supportive, energetic, friendly, and dedicated to providing high-quality care. Modern office with a friendly, collaborative team—and always a warm smile at the front desk.
Technology & Software
- Practice Management Software: Tracker
- Digital Tools: Sidexis, PrimeScan, CEREC, SureSmile, Formlabs 3BL printer, Formlabs 3B printer
Neighborhood Highlights / Landmarks
Located near Tim Hortons, McDonald’s, and two convenient shopping plazas.
Job Types: Full-time, Fixed term contract
Contract length: 8 weeks
Work Location: In person
