We are a well-established, patient-focused dental practice committed to delivering high-quality clinical care in a welcoming and professional environment. Our growing team values collaboration, efficiency, and exceptional patient service.
The Role
We are seeking an experienced and motivated Dental Practice Manager to oversee the day-to-day operations of our clinic. This is a leadership role suited for someone who thrives in a fast-paced healthcare setting and enjoys building strong teams and efficient systems.
Key Responsibilities
Practice Operations & Leadership
- Oversee day-to-day clinic operations to ensure efficiency and excellent patient care
- Lead, train, schedule, and evaluate administrative and clinical staff
- Develop and implement office policies, procedures, and performance standards
- Ensure compliance with dental regulatory bodies, privacy legislation, and health & safety requirements
- Manage patient relations, including resolving concerns and improving service delivery
Financial Management
- Oversee billing, insurance submissions, collections, and accounts receivable
- Work with dentists/owners to improve revenue cycle management and profitability
Business Development & Growth
- Develop and implement strategies to increase new patient acquisition and retention
- Analyze practice performance data (production, collections) and recommend improvements
- Identify opportunities to expand services, optimize scheduling, and improve case acceptance
- Lead marketing and outreach initiatives, including digital marketing, referrals, and community engagement
- Support strategic planning, growth initiatives, and long-term practice goals
- Track and report on KPIs related to growth, patient satisfaction, and financial performance
Qualifications & Experience
- Minimum 2 years’ experience in dental office management
- Strong understanding of dental billing, insurance, and scheduling systems
- Excellent leadership, communication, and organizational skills
- Proficiency with dental practice management software (e.g., Dentrix, Tracker, Cleardent, Abeldent)
- Ability to manage multiple priorities with professionalism and discretion
How to Apply
Please submit your application for review. Only shortlisted candidates will be contacted.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
Work Location: In person
