We are hiring a Dental Receptionist with:
- Minimum 2 years Canadian dental office experience (REQUIRED)
- Strong English communication skills – written and spoken (required)
- Exceptional customer service skills – professional, calm, solutions-focused
- High emotional intelligence – able to read situations, communicate respectfully, and handle sensitive patient concerns
- Strong reliability and punctuality
- Ability to take direction well and follow office protocols
- Comfort with multi-tasking in a fast-paced environment
Key Responsibilities:
- Greet, check-in, and check-out patients
- Manage phone calls and email communication
- Schedule and confirm appointments
- Process payments and direct billing
- Verify insurance
- Maintain accurate patient records and follow privacy protocols
- Support the team with administrative and clinical coordination tasks as needed
Requirements:
- Canadian dental office experience
- Dental practice management software knowledge (preferably Tracker)
- Ability to problem-solve and communicate clearly
- Professional presentation and phone manner
Hours & Compensation:
- Full-Time, Monday-Friday & MANDATORY Alternating Saturdays
- Competitive pay (based on experience)
*PLEASE DO NOT CALL THE OFFICE* Candidates who do so will be automatically rejected.
Job Types: Full-time, Permanent
Pay: $27.00-$37.00 per hour
Application question(s):
- Are you located within 30 minute commute distance of Queen and Dovercourt?
- Do you speak another language fluently?
- What is the code(s) for a nightguard?
- Which of these is NOT a PROVINCIAL insurance plan?: ODSP, OW, CDCP, OSDCP, IFHP
- What is the code for a porcelain crown?
Work Location: In person
