About HealthOne
HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in North York, Toronto Harbourfront and King West (The Well) neighborhoods allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives – and YOU can help us achieve this!
At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you!
About the Role
HealthOne is currently seeking an experienced and patient-focused Dental Treatment Coordinator to join our Dental team. This role is integral to ensuring a seamless patient experience by guiding individuals through their treatment plans with clarity, care, and professionalism.
The ideal candidate will have a strong background in the dental field and a proven ability to communicate treatment options effectively, build trust, and support case acceptance. If you are dedicated to providing exceptional patient care in a collaborative, fast-paced environment, we invite you to apply.
Responsibilities:
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Welcome patients with warmth and professionalism, ensuring they feel comfortable, supported, and consistently receive a 5-star experience.
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Build strong, trusting relationships by clearly explaining treatment options, addressing concerns, and guiding patients toward informed decisions and acceptance of recommended care plans.
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Manage administrative duties with accuracy and efficiency, including appointment scheduling, insurance coordination, payment processing, and maintaining accurate patient records.
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Support overall clinic operations by following established protocols, contributing to team goals, and maintaining a smooth and efficient workflow.
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Collaborate with the management team to identify opportunities for enhancing the patient experience and contribute to the clinic’s ongoing performance and growth.
Qualifications and Skills:
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Minimum of 3 years of progressive experience in dental administration.
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Exceptional client service skills with strong verbal and written communication abilities.
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Highly organized with a strong work ethic and the ability to manage multiple priorities efficiently.
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Self-motivated and goal-oriented, with a willingness to take initiative and contribute to various aspects of the clinic’s success.
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Proficient in Microsoft Office (Word, Excel, Outlook) and experienced in using dental software, preferably Tracker or similar EMR/CRM systems.
Assets:
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Post-secondary education in a related field (e.g. dental administration, healthcare management).
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At least 1 year of experience working with Invisalign cases.
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Demonstrated success in achieving or exceeding performance targets.
Compensation:
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Competitive hourly rate
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Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)
Schedule:
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Full-Time hours
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Flexibility to work within operating hours required, including evenings and weekends
Why Join HealthOne?
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Join a supportive and positive leadership team dedicated to your success and professional growth.
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Work in a modern, well-equipped facility designed to provide an excellent patient and staff experience.
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Enjoy regular staff engagement activities, including themed events, monthly birthday celebrations, and team-building opportunities that foster a vibrant workplace culture.
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Be part of a collaborative, multidisciplinary dental team where your contributions make a meaningful impact.
At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact hr@healthone.ca. We will make every effort to meet your accommodation needs and support you throughout the process.
We appreciate every applicant’s interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn’t the right fit.
At HealthOne, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment, such as generating interview questions and scheduling interviews. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people. We’re committed to using technology responsibly, ensuring a fair and transparent process, and complying with all applicable laws, including the Employment Standards Act (ESA).
