Job Summary
Kanata South Dental Clinic are seeking a detail-oriented and friendly Dental Administrator to join our dynamic dental practice. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing exceptional administrative support. This role is crucial in maintaining the efficiency of our office and enhancing the patient experience.
Duties
- Greet patients warmly and manage patient flow
- Schedule, confirm, and manage appointments using a dental software system
- Handle patient inquiries by phone, email, or in person, providing clear and accurate information about services and procedures.
- Process insurance claims and verify patient insurance eligibility.
- Manage multi-line phone systems to answer calls, take messages, and direct inquiries appropriately.
- Collaborate with dental staff to support smooth communication regarding patient care and scheduling.
- Follow up on insurance predeterminations and schedule patients accordingly.
- Track and follow up with patients regarding pending treatment on a monthly basis
Qualifications
- Previous experience as a Dental Receptionist (or in a similar dental office role) is required.
- Proficiency in dental software
- Strong understanding of dental terminology .
- Strong administrative skills with proficiency in office dental software
- Excellent organizational skills with attention to detail and accuracy.
- Ability to handle multiple tasks simultaneously while maintaining professionalism in a fast-paced environment.
- Strong communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
- Experience working with multi-line phone systems is required. Join our team and contribute to providing outstanding dental care while ensuring an efficient front desk operation!
Job Type: Full-time
Pay: $30.00-$32.00 per hour
Expected hours: 32 – 42 per week
Experience:
- Dental Receptionist: 2 years (preferred)
Work Location: In person
