Office Manager, Dental Practice, Oakville
About the Practice
We are a well-established, patient-focused dental clinic in Oakville with a strong community reputation. Our environment combines high clinical standards, organized systems, and a warm, family-oriented culture. The clinic is led by an experienced dentist-owner and supported by a capable, long-tenured team.
Application Process
This posting is confidential. Please do not contact the clinic directly. Applications will be reviewed only through Indeed . Phone inquiries will not be considered.
The Role
This position is ideal for an experienced dental office manager who enjoys both leadership and hands-on involvement. You will be responsible for overseeing administrative operations while actively supporting daily front-desk and patient coordination needs when required.
You will work closely with the dentist-owner to maintain smooth operations, support senior administrative staff, and guide ongoing improvements to systems, workflows, and the physical clinic environment.
Key Responsibilities
- Provide operational leadership across scheduling, billing, insurance processing, and accounts receivable, supporting senior team members who manage these functions day to day
- Step in as needed to assist with patient communications, appointment coordination, and billing support
- Build and maintain a structured treatment follow-up and case management process to ensure continuity of care
- Support payroll preparation and oversee ordering and inventory of clinical and office supplies
- Coordinate clinic repairs, maintenance, and upgrades in collaboration with the dentist-owner
- Lead the implementation of new technologies, workflows, and training initiatives
- Support in-office processes for collecting patient feedback and online reviews
- Ensure ongoing compliance with infection prevention and control, radiography safety, and privacy regulations
- Assist with recruitment and onboarding of clinical and administrative staff
- Handle additional office management and clinic-related responsibilities as needed
Qualifications and Experience
- Previous experience in dental office management or a senior dental administrative role
- Strong organizational skills with a practical, hands-on leadership approach
- Solid understanding of Ontario dental compliance requirements, including IPAC, x-ray safety, and privacy
- Comfort working with payroll inputs, procurement, and AR oversight
- Proficiency with dental practice management software and standard office tools
- Professional, calm, and patient-centered communication style
How to Apply
Submit your resume along with a brief note outlining your leadership approach through the application platform indicated. Qualified candidates will be contacted by email to arrange next steps.
Please do not call the clinic directly. All applications must be submitted electronically through Indeed.
Job Type: Full-time
Pay: From $1.00 per hour
Work Location: In person
