Join a dynamic dental practice as a Dental Office Manager, where your energetic and welcoming demeanor will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients and visitors, managing appointments, verifying insurance, and ensuring smooth administrative operations. Your proactive approach and attention to detail will contribute to the efficient running of our clinic, supporting both patient care and office management with enthusiasm and professionalism. This paid position offers an exciting opportunity to be part of a caring team dedicated to delivering exceptional dental services.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service through friendly phone etiquette and professional demeanor.
- Schedule appointments efficiently using dental practice management software Dentrix & coordinating with clinical staff to optimize daily operations.
- Verify insurance coverage and benefits, including Medicare, Medicaid, and private plans, ensuring accurate billing and claims processing.
- Manage patient intake forms, update medical records, and review documentation for completeness and accuracy in compliance with HIPAA regulations.
- Handle multi-line phone systems to answer inquiries, schedule appointments, confirm patient details, and direct calls appropriately.
- Perform insurance verification and billing tasks
- Maintain organized filing systems for medical records and office documents while ensuring confidentiality in accordance with health information management standards.
- Assist with office management duties such as inventory control, faxing, copying, data entry, and supporting medical administrative support functions.
Skills
- Proven experience in a medical or dental office setting with strong familiarity in clinic operations and front desk responsibilities.
- Proficiency in EMR systems including Dentrix or similar platforms; experience with SIDEXIS is a plus.
- Knowledge of dental terminology, medical coding (CPT, ICD-9/10), ICD coding standards, HIPAA compliance, and documentation review processes.
- Skilled in insurance verification procedures for Medicare, Medicaid, private insurers; adept at handling medical billing and collections efficiently.
- Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with health information management software.
- Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Exceptional communication skills paired with professional phone etiquette; ability to provide outstanding patient service at all times. This role is perfect for someone passionate about healthcare administration who thrives in a fast-paced environment! We value energetic team players committed to delivering top-tier patient experiences while supporting our clinic’s operational excellence.
Job Types: Full-time, Part-time
Pay: From $30.00 per hour
Benefits:
- Commuter benefits
- Company events
- Dental care
- Flexible schedule
- On-site parking
Experience:
- DENTRIX: 1 year (required)
- DENTAL OFFICE: 1 year (required)
Work Location: In person
