At Brant Smiles, we do more than just dentistry — we build lasting relationships with our patients based on trust, education, and care. We pride ourselves on creating a warm, supportive atmosphere where both patients and team members feel valued.
We are currently seeking a highly motivated, detail-oriented, and compassionate Treatment Coordinator to join our family run and patient-focused dental practice. If you are passionate about helping patients understand their treatment options and enjoy working in a friendly but fast-paced environment — we’d love to meet you!
Position: Treatment Coordinator
Responsibilities:
· Present and explain treatment plans and financial options to patients with clarity and empathy.
· Coordinate appointments, follow-ups, and attention to case acceptance.
· Collaborate closely with dentists, hygienists, and front office staff to ensure seamless care coordination.
· Verify insurance benefits and submit pre-authorizations.
· Maintain accurate patient records and uphold confidentiality standards.
· Track case acceptance rates and proactively follow up on pending treatments.
What We’re Looking For:
2+ years of experience as a Treatment Coordinator or in a similar dental administrative role.
Knowledge and experience with Canadian Dental Care Plan estimates and procedures
Experience dealing with all various insurance companies, verbally and electronically
Excellent communicator to present treatment plans to patients.
Strong knowledge of dental procedures, terminology, and insurance plans.
Proficiency with any dental software.
A positive attitude, strong work ethic, and commitment to excellent patient care.
What We Offer:
Competitive pay and benefits based on experience.
Supportive, team-oriented work culture.
Opportunities for growth and continuing education.
Job Type: Full-time
Pay: $20.15-$33.95 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
