About Us
We are a patient‑focused dental clinic committed to providing exceptional care and a seamless experience from the moment patients walk through our doors. We’re looking for a detail‑oriented, proactive Treatment & Hygiene Coordinator to join our administrative team and help keep our practice running smoothly.
Position Overview
As our Treatment & Hygiene Coordinator, you will play a key role in ensuring our dentist and hygiene operatories stay fully booked and efficiently managed. You’ll be the connection point between patients, providers, and the schedule—helping patients understand their treatment plans, navigating insurance details, and ensuring our day flows with minimal disruption.
Key Responsibilities
- Maintain a full and productive schedule for both dentist and hygiene operatories
- Manage inbound and outbound calls with professionalism and care
- Book, confirm, and adjust appointments as needed
- Create and maintain a short‑notice cancellation list to fill openings quickly
- Send predeterminations and follow up on responses
- Discuss insurance and benefit coverage with patients in a clear, supportive manner
- Collaborate with the clinical and administrative team to ensure smooth daily operations
- Utilize Dentrix and Max Assist for scheduling, charting, and administrative tasks
Qualifications
- Minimum 2 years of experience as a dental administrator or treatment coordinator
- Proficiency with Dentrix and Max Assist (or similar dental practice software)
- Strong communication skills—both verbal and written
- Ability to multitask, prioritize, and stay organized in a fast‑paced environment
- Comfortable discussing financial and insurance details with patients
- A positive, team‑oriented attitude and commitment to excellent patient care
What We Offer
- A supportive, collaborative team environment
- Opportunities for growth and professional development
- Competitive compensation based on experience
- A chance to make a meaningful impact on patient experience and clinic flow
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Application question(s):
- Are you able to work two evening shifts per week?
Education:
- Secondary School (preferred)
Experience:
- dental administrator or treatment coordinator : 2 years (required)
- Dentrix : 1 year (preferred)
Language:
Work Location: In person
