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Dental Office Manager - Must have experience

Hiring Group • Full-time • Calgary, Alberta, Canada • C$ 40 - C$ 50 / hour • 1d ago

Dental Office Manager Role

aka - The Doctor's Right Hand & MUST HAVE DENTAL EXPERIENCE

NOW HIRING

Not Just a Manager. The Right Hand.

We're looking for an Office Manager who leads with integrity, protects the team, and owns the financial heartbeat of the practice.
You'll bring structure, clarity, and follow-through all while keeping patients, production, and people moving in the right direction.

QUICK FACTS

Role: Office Manager Full-time (no weekends)
Must Have: Dentrix + A/R Experience (Non-negotiable)
You Are: Sharp, Reliable, A/R Savvy
Also Ideal For: A Senior Admin Ready to Lead
Convenient south Calgary location near Chinook Centre
No Weekends or late evenings!

THE ROLE

Leader. Advocate. A/R Specialist. All in one.

This role is for someone who can run the front with confidence, keep the schedule strong, and drive A/R with discipline.
You'll lead the administrative team, partner closely with the doctor, and bring visibility to what's working, what's stuck, and what needs to change, of course without drama, excuses, or surprises.

KEY RESPONSIBILITIES

You lead the team and set standards, coach performance, keep the day running smoothly
You own the schedule, in order to protect production, reduce gaps, keep flow efficient
You own A/R & month-end , which means, track, follow up, report with accuracy
Coordinate insurance follow-up and patient balances with ease
You're the team's advocate and create clarity, fairness, with accountability
Support hiring, onboarding, and training as needed
You elevate patient experience to make every interaction is organized, and respectful
You're the doc's go-to, this is important to be able to bring honest updates, solutions, follow-through every week

THE DOCTOR'S RIGHT HAND

This is so important to us that you be the doctor's operational partner and truth-teller
Bring weekly updates: wins, issues, and next actions
Improve systems, scripts, and patient experience

RECAP OF WHO YOU ARE & WHAT YOU BRING TO THE TABLE

Dentrix experience and you may have a few tricks to teach us
Proven A/R ownership we need to be real here, this is a work project, and we hope you are up for the challenge
Comfortable leading the team with clear expectations
Strong phone skills and patient communication, it just comes easy to you
Schedule management mindset, you get that production, flow, and same-day opportunities are key
Accurate, detail-driven, and consistent with numbers, they are your jam
Able to give direct, respectful feedback and hold boundaries
Reliable follow-through and in plain English, you finish what you start and you do what you say you will do
Professional, calm presence, especially when the day gets busy

READY TO OWN IT?

If you're the kind of Office Manager who takes pride in clean systems, honest communication, and real results and you have Dentrix plus A/R experience we want to meet you.

Send your resume and a brief note about why you're a fit to admin.hiringgroup@gmail.com.

Pay: $40.00-$50.00 per hour

Benefits: