We are a thriving dental equipment and supplies company located in Toronto, dedicated to delivering exceptional products and customer service. As we continue to grow, we are seeking an enthusiastic and proactive Office Manager to join our team. This role is perfect for someone eager to make a meaningful impact by streamlining operations, fostering a collaborative work environment, and helping us reach new heights of success. If you’re passionate about organization, leadership, and contributing to a company’s growth journey, we’d love to hear from you!
Responsibilities:
- Oversee daily operations of the facility
- Manage and supervise staff, including hiring, training, and performance evaluations.
- Optimize customer service and ensure a high level of customer satisfaction.
- Handle customer inquiries and complaints.
- Implement and monitor office policies and procedures.
- Manage inventory and ensure the warehouse has adequate stock.
- Coordinate with staff to ensure smooth operations.
- Develop and implement strategies to improve operational efficiency and profitability.
- Ensure the office and warehouse are well-maintained.
- Handle marketing and promotional activities, such as creating quarterly flyers.
- Manage phone systems and handle incoming calls and inquiries.
- Stay updated on industry trends and best practices.
- Perform clerical duties such as filing, data entry, and document management.
- Ensure orders are properly processed and shipped to customers.
- Plan, manage, and attend trade shows and conferences.
Requirements:
- Dental office experience is preferred, such as dental assistant, dental hygienist, dental receptionist, and dental office manager.
- proven experience as an office manager/administrator.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to build and supervise a team while providing guidance and support.
- Knowledge of phone systems and other office equipment.
- Detail-oriented with a high level of accuracy in work.
Compensation: $55,000 - $70,000 with bonus
*Bonuses are calculated based on a predefined performance matrix
*Ownership opportunity is also available for the right candidate
Job Type: Full-time
Pay: $55,000.00-$70,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
